Find answers to common questions below or get in touch with our support team.
Email SupportFrequently Asked Questions
After signing in, open the menu (top-left) and tap Household. Enter a name for your household and tap Create. You'll be given a unique Household ID that you can share with family members or housemates.
Go to Household in the menu. Tap the invite icon (person with a +) at the top right of your household card. This will open a share sheet with a link. The recipient taps the link on their device and HomeSpend will automatically prompt them to join your household.
A recurring transaction is a bill or income source that repeats every month โ for example, rent, Netflix, or a salary. When you add a transaction, toggle on Repeat monthly and choose the day of month. HomeSpend will automatically create the transaction each month so your records stay accurate without manual entry.
Receipt scanning is a Pro feature. When adding a transaction, tap the camera icon in the top bar. Point your camera at a receipt โ HomeSpend reads the total amount and date automatically and pre-fills the form. The image is processed on your device and is only uploaded to your household's secure storage if you choose to attach it.
Email Receipt Forwarding lets you forward receipts and bank alerts directly to HomeSpend. We automatically read the amount and merchant and add it to your Pending Receipts queue for you to review and confirm.
Getting started:
receipt+yourID@homespendpro.com).Gmail setup:
Outlook setup:
Apple Mail / iCloud:
Apple Mail doesn't have built-in forwarding rules. Set up forwarding on iCloud.com โ Mail โ Settings โ General โ Forward my email to, and paste your receipt address.
What we can read:
Your receipt address is unique to your account โ keep it private. Forwarded emails are never stored as raw email; only the extracted amount and merchant are saved.
A few reasons this can happen:
If the problem persists, contact us at support@smartdataiq.com and we'll investigate.
Open the Liabilities section from the menu. Tap + Add Debt and choose the debt type (credit card, personal loan, mortgage, etc.). Enter the balance, credit limit (for cards), APR, and minimum payment.
HomeSpend automatically calculates your credit utilization rate, available credit, and overall debt-to-income (DTI) ratio. The screen also surfaces credit score tips based on your current utilization.
For credit cards with a balance transfer promotion, you can add a promotional APR and its expiry date so HomeSpend can alert you before the rate reverts.
The Debt Payoff Planner (Pro) lets you simulate two proven repayment strategies:
Enter your extra monthly payment budget, choose a strategy, and HomeSpend shows your projected payoff timeline and total interest saved for each approach โ so you can pick the plan that fits your goals.
Access it from Liabilities โ Debt Payoff Planner.
HomeSpend can import transactions directly from bank debit/credit SMS notifications โ no manual entry needed.
Supported banks include HDFC, ICICI, SBI, Axis, Kotak, and most major Indian banks. If your SMS is not parsed correctly, contact us at support@smartdataiq.com.
One Pro subscription covers your entire household โ if any member subscribes, all members get Pro.
Subscriptions are managed through the App Store (iOS) or Google Play (Android), not through HomeSpend directly.
Cancellation takes effect at the end of the current billing period.
Go to Settings in the app and look for the Restore Purchases option on the paywall screen. Tap it to restore your active subscription. If the issue persists, contact us at support@smartdataiq.com with your order receipt.
Go to Settings (menu โ Settings) and tap Delete My Account at the bottom. You will be asked to confirm. This permanently removes your personal data within 30 days. Note: shared household data (transactions entered into a household) may remain visible to other household members.
Make sure you have a stable internet connection and the latest version of Google Play Services installed. If the issue continues, please contact us at support@smartdataiq.com and include your Android version and device model.
Yes. All data is transmitted over HTTPS and stored in Google Firebase with strict security rules โ only authenticated members of your household can access your household's data. We do not store payment card information. See our Privacy Policy for full details.
Still need help?
Our team is happy to assist. Send us an email and we'll get back to you within 1 business day.
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